Skills & Competencies for Technical Training Manager

Technical Training Manager job profile

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JOB SUMMARY for Technical Training Manager

Leads the design and delivery of technical training programs.

JOB RESPONSIBILITIES for Technical Training Manager

Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting.

Technical Training Manager SALARY RANGE

BASE 50%
$126,419
TOTAL 50%
$137,868
Job Level
M02
Job Code
IT10000305
Education/Degree
Bachelor's Degree
Reports To
Director

Technical Training Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Training Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Technical Training Manager

1 Job Family Competencies – Curriculum Design
Proficiency Level -3
Skill definition-Planning, organizing, and designing learning strategies and processes to create a holistic learning environment and achieve educational goals.
Level 1 Behaviors
(General Familiarity)
Describes the benefits and importance of curriculum design in our organization.
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Level 2 Behaviors
(Light Experience)
Assists in the development of instructional interactions to create engaging course content.
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Level 3 Behaviors
(Moderate Experience)
Implements state and federal programs to ensure our curriculum development processes are within state laws.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the changes in curriculum laws that affect organizational process and strategies.
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Level 5 Behaviors
(Mastery)
Designs a training curriculum that adheres to instructional design theory and adult learning principles.
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2 Job Family Competencies – Diversity and Inclusion
Proficiency Level -2
Skill definition-Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
Level 1 Behaviors
(General Familiarity)
Cites key topics and areas in diversity and inclusion to identify impacts on our workplace.
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Level 2 Behaviors
(Light Experience)
Applies diversity and inclusion principles to promote an inclusive working environment.
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Level 3 Behaviors
(Moderate Experience)
Executes cultural programs and processes to maximize organizational diversity and inclusion goals.
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Level 4 Behaviors
(Extensive Experience)
Expands initiatives to reinforce a commitment to diversity and inclusion across our organization.
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Level 5 Behaviors
(Mastery)
Builds strategic partnerships across our organization to establish diversity and inclusion programs.
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3 Technical Training Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Training Manager
Proficiency Level - 4
5 Competency for - Technical Training Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Technical Training Manager

1 Core Competencies – Facilitation
Proficiency Level -5
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits and characteristics of effective facilitation.
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Level 2 Behaviors
(Light Experience)
Assists management in keeping the environment supportive to ensure productive discussions.
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Level 3 Behaviors
(Moderate Experience)
Helps implement facilitated programs that enhance analytical, critical, and creative thinking.
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Level 4 Behaviors
(Extensive Experience)
Coaches others in planning, conducting, and evaluating a group facilitation process.
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Level 5 Behaviors
(Mastery)
Builds structures for meetings and applies facilitation techniques to keep discussions effective.
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2 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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3 Technical Training Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Training Manager
Proficiency Level - 4
5 Competency for - Technical Training Manager
Proficiency Level - 5

Summary of Technical Training Manager skills and competencies

There are 0 hard skills for Technical Training Manager.
9 general skills for Technical Training Manager, Curriculum Design, Diversity and Inclusion, Leadership Development, etc.
11 soft skills for Technical Training Manager, Facilitation, Planning and Organizing, Project Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Training Manager, he or she needs to be an expert in Facilitation, be skilled in Planning and Organizing, and be skilled in Project Management.

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